Rich Clark Marketing

Opinions from Rich Clark one of the UK's leading Marketing Professionals


1 Comment

Celebrity Tweeters

Celeb Tweeters

So based on a sample size of one (namely me) I thought I would produce a list of the celeb Tweeters that engage with a normal run of the mill member of the public like little old me.  Whilst I won’t vouch for the A-list calibre of the list, I will say they have all been or will be in the public eye.

Criteria for inclusion is simple.  A public figure must have Mentioned me (@mrrichclark) in a Tweet, followed me or DMed me – simple.  This list isn’t a popularity contest or self-promotion merely a little bit of fun.

Jason Manford –comedian and One Show presenter

 

 

Chantelle Houghton – Winner of Big Brother and Ultimate Big Brother finalist (account seems to have changed now)

Davina McCall – Big Brother host, hair dye enthusiast and annual fitness DVD lady

 

 

Suzi Perry – Gadget Show Presenter and Moto GP fanatic

Paddy McGuiness – legendary Bolton comedian andnow presenter of Take Me Out

Ortis Deley – Gadget Show presenter and former children’s TV presenter

 

 

Yoko Ono –the lady needs no introduction

Dawn Porter – general quirky TV presenter

Sarah Cawood – TV presenter, now on BBC’s flagship film show

Carol Vorderman –ridiculously intelligent TV presenter of Countdown fame

 

 

Michelle Dewberry – Winner of Alan Sugar’s The Apprentice

Angellica Bell – Former Children’s BBC presenter

Duchess – upcoming Girl Band

Mark Charnock – Marlon from hit soap Emmerdale

Bianca Gascoigne – Daughter of football legend Gazza, DJ and model

Rio Ferdinand – Manchester United and England defender

Reggie Yates – TV and Radio Presenter

 

 

 

3AM Girls – Infamous Gossip Columnists

Rob Brydon – Comedian and Writer

Matthew Cooke – BBC voice over

The Bratt – Rapper

Reese Williams – Emmerdale Actress

Jodie Prenger – Singer in musicals and TV personality

BlakTwang – Hip Hop star

Richard Clarke -Presenter on Capital FM

Jodie Marsh – Model

Andrea McLean – TV Presenter

Charlotte Hawkins – Sky News Sunrise Presenter

Aisleyne Horgan – Big Brother Contestant

Lucy Jones – Sony nominated Radio Presenter

Jen McGinlay – Radio Presenter

Richard Bacon – TV and Radio Presenter

 

 

 

 

Iain Lee – Comedian

Natalie Pinkham – Presenter


3 Comments

Impact of Urban Culture on Sports Brands

Once upon a time, a long time ago – people lived nice comfortable middle class lives.  They listened to their lovely music which the whole family enjoyed.  However this changed in the late 70s early 80s when a new culture began to impact on lives.  Initially this was underground culture in the US.  However as it grew bigger in the US and grew from underground to niche it began to migrate to the UK, becoming huge in the 90s.

After reading that opening paragraph you might be wondering what the hell I am talking about.  Well let me explain.

At last the youth of this era had something they could relate to that wasn’t ageing long haired rockers, thrashing their guitars and screaming like banshees.  This was the emergence of urban culture.  The most noted rise at this point was actually in Hop Hop culture with b-boys, breakdancers and of course Hip Hop (Rap) music.  At the same time though was another strand including House.

The main impact happenned when Grandmaster Flash released the seminal piece of Whitelines, noted for its mesmoric tune and catchy chorus this track took to the airwaves.  Granted some radio DJs and music commentators took their time to link to the obvious link to drugs, and maybe that’s the reason for its success.  But this was the start.

The culture wasn’t limited to the music, along with the music came the dance.  Along with the dance came the clothing.  Along with the clothing came a new attitude.  An attitude of change and challenge.  This new urban culture was all about bucking the trend.  This was something adopted very early by youths in the UK, particularly and perhaps understandably by youths of an Afro-Carribean descent.  It gave them a powerful voice, that demanded to be listened to.  Of course it touched and impacted people from all different types of backgrounds.

The culture has evolved a lot through the years and has touched many areas, including film, Spike Lee’s Do The Right Thing was a chilling tell of life in New York at the time.  This sparked a whole genre of films which created new directors and became more challenging Boys In The Hood and New Jack City.  It also created a brand of humour through the likes of House Party and White Men Can’t Jump.

It wasn’t just Hollywood that was challenged.  Spike Lee appeared in a memorable ad for Nike which transformed the brand from very White Middle Class athletic wear to edgy fashion items.  This was carried on by Nike owning the basketball space with launching  Nike Air Jordan in 1984.  More recently areas such as street tournaments have taken off, which really focusses on bring sport to the real street level.

I caught up with Ortis Deley, presenter on Channel 5s Gadget Show and he summed it up really well for me  “I think the two have become synergistic.  I can’t imagine one without the other.  The eighties have a lot to answer for.”  The 80s for me was the real initial link, back to Public Enemy and Troop.

But why did urban culture adopt sportswear? And importantly what does it actually mean?

Why was sportswear adopted in urban culture?

There is no 100% certain answer to this.  When the adoption first happenned the figures ‘on the streets’ were generally young men.  They played sport both seriously and as a hobby.  As sportswear brands such as Nike, Reebok and Adidas took the lead from niche players such as Troop they developed the styles and fashion of their product.  Increasingly changing ranges meant youths wanted to gain bragging rights by owning the latest trainer.

Technology was increasing as well.  Cushioned platforms in the trainer (that were the preserve of the expensive running shoe) were being put in more trainers, most famously in Nike Air trainers and later with Reebok’s Pump trainers.  Purely and simply this made them the most comfortable footwear around.  Ideal for kicking about “on the street”.

Perhaps the biggest influence however was when Nike got Spike Lee the symbolic figure in urban culture endorsing their brand.  The advert and strong endorsement was seen as a massive step forward, adding the fact that the products appeared by name in the firs t massive hit from Spike Lee “Do the Right Thing” meant that the link was cemented.  All Nike had to do was claim the link between culture and its range and the job was done.

Nike (perhaps) more successfully than any of its rivals did more than that.  They adopted a massive link to possibly the “greatest athlete on earth” at the time Michael Jordan.  The man could do no wrong.  He won everything in his sport and due to his text book style to dunking he (and Nike) created a symbol.  This symbol and Jordan himself became the must have for any youth.

The film tie-ins continued with Nike again associated in one of the biggest ‘urban’ films of the 90s in White Men Can’t Jump’ the comedy that took the link further and actually made a movie about basketball, street culture and music. Making fun of the apparently ‘clutsy white men’ Woody Harrelson, pumping up his trainers, whilst the uber cool Wesley Snipes starred in is Nikes.

What does it actually mean?

Well sports brands that get the link become part of everyday life within street culture.  People often don’t say do you like my trainers, they say do you like my Nikes? Or my Reeboks?  The segement are willing to pay top money for the right product as a lot of the focus is on bragging rights and getting the latest and best.

If a brand can capture the audience, they can make them fiercely loyal.  I remember in my group of friends growing up, peers that would only buy Nike (even after Jordan had finished) – I myself bought a pair of the second generation Jordans when they were re-released.

The culture is very demading though.  Not only do the brands need to keep up its innovation to make the product better than its competitors it also needs to invest in its brands.  This investment needs to be in design and notably also in its endorsements.

Again, Nike is particularly good at this.  The influence of culture from the states has diminished slightly and the super-icons of the football world are now more prominent again.  Nike has the majority of key names in this field including the entire Brazil National Team and did a great job with the likes of Edgar Davids, Ronaldinho and currently Cristiano Ronaldo.  However, Adidas reacted in this space and have their own stable of stars including Lampard and Messi.

The connections have become so interlinked that in some people’s minds this the two have fused together.  I think this is best illustrated by the street tournaments that various brands have organised.  A great example is Usain Bolt racing through the streets courtesy of Puma.

The biggest positive to the whole relationship is that the brands have created genuine role models for people to aspire to.  The likes of Michael Jordan was a great positive example during a time when music was creating role models that parents didn’t want their children to aspire to. Nike has had a great reputation of this using the likes of Tiger Woods (although he managed to harm this), Kobe Bryant and now Puma with Usain Bolt

Whilst this is a lucrative market, because of its demanding nature it is as much about fashion as it is endorsement.

In short, if a brand can crack this area and maintain both its credibility and relevance it is on to a winner.  If it doesn’t it will have no place to play (where are Troop and Fila now?)


14 Comments

Celebrity Endorsements

With high-profile celebrity status, endorsements, sponsorship and advertising deals generally follow.  However sometimes the celebrity face becomes stronger than the brand itself.  If a brand is to select a celebrity to front their brand then they need to be 100% certain it they will resonate with the target audience and act as a suitable ambassador.

Sadly with some celebrities comes a fair share of controversy.  The likes of Tiger Woods and John Terry have brought shame upon themselves recently and haven’t reflected well on their brands.  The likes of Kerry Katona and David Beckham have also caused their brand associations to become strained over the years.  Some of these celebrities have done minor things which in the grand scheme of things aren’t huge, some of created furore bordering on national disgraces.

So why do brands continue to use celebrities? What are the risks? What are the benefits? And are there alternatives?

Why use celebrities?

Brands that produce or sell luxury goods often use celebrities.  They choose celebrities that they perceive share the same values as their products. Celebrities that offer the glamour, to portray their products as aspirational to the general public.  The perfume and cosmetic industries generally use glamorous or beautiful people to show how effective their products are.  These celebrities have generally been huge celebs from supermodels to hollywood stars.

Another key trick is to pick up on somebody that’s popular or hot at the moment.  Whilst I mentioned in the above post of perfume and cosmetics companies picking über glamour, brands like L’Oreal are experts at hand-picking people “of the moment”, classic examples include Cheryl Cole and at one point footballer David Ginola.  Garnier also pulled off the coup of grabbing a popular celebrity by enrolling Davina McCall.  There are other cases when companies get it wrong, remember Jason McAteer advertising shampoo? More bad decisions later in this post.

The potential

Get the celebrity right and your brand could be off to a flyer.  The endorsement is believable and customers want to be associated with the brand as much as the celebrity.  Get it wrong and the endorsement looks at best paid for and at worse ridiculous.  Of course it isn’t always down to the celebrity, sometimes it is as much the cheesy production of an ad that breaks down the credibility – Jamie Redknapp and Louise Redknapp holiday commercial anybody?  It can also be the innocent and bizzarrely naive actions that undermine the endorsement (David Beckham shaven his head whilst advertising Brylcreem).  Whatever the case brands need to have a plan in place to mitigate poor choices by either their agency or celebrity figurehead.

The potential is also great.  If you can get an up and coming act at the start of their rise you could benefit in two ways.  Ride the crest of their rise to fame and receive some quedos in terms of helping them achieve their goals.  If the tie-up works as it should in your strategy meetings then there is no reason why you can’t succeed.  Nike seem great at this. They consistently select sports stars that embody sporting excellence and in the main shy away from bad news stories.  They also execute their merchandising, promotion and Marketing strategies with clinical expertise.  Michael Jordan was perhaps the best example of this.  Jordan was an NBA superstar, Nike created an image for Jordan and in terms helped him reach World status, perhaps unrivalled by any NBA star either then or now.  They have also successfully used the Brazilian national football team to great effect.  Their ads show the squad performing awe-inspiring tricks whilst maintaining a genuine feel to what is being played out on TV.  However this particular tie has also caused controversy, with concerns over the depth of influence Nike has on the Brazilian national association.

Good tie-ins

So as mentioned previously good tie-ins are ones that match celebrities with the brand.  Maybe they share similar values or appeal to the same audience.  They match has to be believable and resonate with the audience.  Below are my suggestions of good tie-ins.

Nike and Micheal Jordan

For all the reasons highighted previousy, Jordan became bigger than an NBA star, bigger than the man himself.  Jordan became a ridiculously huge commercial engine.  The relationship was part of Nike’s desire to corner sporting excellence with their brand.  Jordan also gave Nike the urban edge, with Nike Air Jordan shoes the choice footwear for Hip Hop stars and fans.

L’Oreal and Cheryl Cole

Cheryl Cole has had her issues in her past, including allegations of racial assault.  However the Girls Aloud star has turned things around since becoming one of the key faces in the band and a judge on X-Factor.  Her showbiz marriage to controversial footballer Ashley Cole also made her a media darling.  With Ashleys alleged extra-marital activities she came from being and aggressor to a strong independent woman.  This mix of defined character and huge success was an instant pull for L’Oreal and despite Cole’s strong North East accent, she fitted the role perfectly.

Sainsburys and Jamie Oliver

Sainsburys have long battled the likes of Tesco to become a force in the highly competitive supermarket sector.  This has been helped in no small means by TV chef Jamie Oliver.  Jamie was always well liked as a TV personality, however he took a few risks that could have back fired.  Taking on the government and schools to improve school dinners propelled Jamie into the big time.  This good feeling towards Jamie has rubbed off on to Sainsburys.  The tie-in also works due to Jamie being famous for food, which is the staple component of Sainsburys.

Walkers and Gary Lineker

Walkers crisps have gone from another snack food company to the dominant player in UK crisps and snacks.  This incredible journey has gone almost hand-in-hand with taking local star and national hero Gary Lineker.  The ads and concepts have adapted over the years, but Lineker is a constant.  Even off the back of the ex-England stars marriage breakdown, Lineker has remained a popular figure.

Bad tie-ins

The tie-ins here are about as popular as a fart in a lift.  Some due to poor judgement in terms of celebrity, others due to actions after becoming associated to the brand.  Either way, just take a look and squirm or tell me how wrong I am.

Iceland and Kerry Katona

So when Iceland first pulled off the coup of landing Jungle queen Kerry their ad execs must have been rubbing their hands together.  They had one of the nations favourite and a normal down to earth girl made good.  Unfortunately, the public very quickly saw Kerry as a figure to loathe rather than love, not helped by her own misdemeanours.  Since then Katona has come out as having problems with various addictions, debt and failed relationships.  Iceland have since dropped Katona

Accenture and Tiger Woods

Accenture one of the world’s premier consulting firms paid a massive sum to use the image of undoubtedly the world’s best golfer, the Jordan of PGA and all round admired sports star, Tiger Woods.  Tiger has since been found to have a number of extra-marital affairs and has been treated for alleged sex addiction.  Tiger was all over the front pages for all the wrong reasons.  Tiger was promptly dropped by Accenture.

What is the alternative?

So as discussed the potential for a star to gain bad press through either misguided naivity or more worryingly through poor actions that damage their public equity as well as a brands.  So despite all the benefits should you do something else?

Well brands such as Halifax and B&Q have used their own staff to varying degrees of success.  This isnt always the best route as you aren’t guaranteed to find a personality big enough to make an impact or if you do, they could become primadonnas.  This provides equal issue of reliance on a face to lead your brand.

So how about using a character?  Advertising seems to go through cyclical phases where characters become the force and celebrities go into the background.  At the moment some of the most successful ad campaigns feature characters.  Immediate campaigns that spring to mind include Meerkat, Compare the Market, Opera singer, Go Compare and Churchill the nodding dog, Churchill Insurance.  Bizarrely, all of these are finance related.  These factors can be as problematic as celebrities.  With characters you are generally expected to tell a story and improve on one campaign to another.  The non-finance ad that springs to mind is Cillit Bang.  The ad campaign also pushed Barry Scott in to becoming a cult figure, especially within student communities.  However an outburst by the character on social media and the uncovering that Barry was indeed made up has meant to concept has backfired.

Another alternative, which may sound groundbreaking is concentrate on your company, your business and promote what is good or different about it.  Or pick a theme that can create a platform as opposed to a one-off.

Potential future tie-ins

So to sign off, I thought I would suggest a few light hearted tie-ins.

Dolmio and Joe Calzaghe – Dolmio’s animated Italians would be no match for World Champion boxer Calzaghe.  Would his Welsh accent generate credibility issues?

Red Bull and Robbie Williams – Robbie made a particularly highly charged performance on X Factor.  This could easily be the result of a Red Bull marathon.

Specsavers and Arsene Wenger – The Arsenal manager is well known for saying, “I didn’t see anything” – maybe Specsavers could set the Frenchman’s sight back to 20:20.

Kalms and Naomi Campbell – World renowned laid back super model Campbell would be the perfect ambassador for Kalms.  She could even undertake roadshows highlighting to the public how to avoid conflict.

Disney Channel and Amy Winehouse – A match made in heaven.  The world’s cleanest and happiest TV channel with, um, err, Amy Winehouse.